Improve user flow to create value for your business
a new collaborative energy for your product team
To bring real satisfaction to your customers, we have to observe, understand & analyse the crucial interactions real users have with your products.
I bring new data and design solutions to help your product team move forward together, making better use of their limited resources.
I contribute effectively to find better ways to define your products based on the validation from real customers.
learning mindset: creative, critical & reflective
mind, heart & skills focused on human-centered design
Mindset - Work culture curious :
Group development executive at a large Newspaper & Media company
Subject matter expert and software trainer (Editorial digital workflow)
Sales and marketing, destination manager at a luxury travel tour operator
Hobbyist IoT maker at Boombox-Pi
Heartset - World culture curious in 3 languages (EN, ES, FR)
Journalism degree at the University of Louvain-La-Neuve, Belgium
On assignment freelance press-photographer in USA and the UK
Cultural tour guide and travel photographer in South America & The Caribbean
Continuous learning about change management, design thinking and new technologies
Skillset - Broad experience and deep expertise in the fields of
user experience design: Post-it ninja, Sketch, InVision
photography and digital imaging down to the pixel perfect detail
graphic & instructional design: Adobe Creative Cloud
large scale IT change implementation: JIRA, Trello, TestRail, Google Apps
metadata mapping & xml data analysis: Atom, data visualisation